NHTSA Complaint #11089960 — 2018 NISSAN ROGUE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11089960
Vehicle	2018 NISSAN ROGUE
Component	SERVICE BRAKES
Date of Incident	April 23, 2018
Date Filed	April 24, 2018
Mileage	900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

THE EMERGENCY BRAKING ENGAGES WITHOUT REASON. THIS HAS LED TO 2 NEAR MISSES. ONCE THE CAR JUST STOPPED IN THE ROAD. I THIOUGHT IT MIGHT HAVE MISINTERPRETED A SNOW PILE. THEN, DRIVING OVER A TRAIN CROSSING, THE CAR JUST STOPPED. LUCKILY I WAS ABLE TO GET IT MOVING BEFORE A TRAIN CAME. VERY SCARY! WHEN I CALLED THE SERVICE DEPARTMENT, THEY WERE NOT VERY CONCERNED. THEY THOUGHT THERE WOULD BE A SOFTWARE FIX IN A FEW WEEKS AND I SHOULD JUST SHUT OFF THE EMERGENCY BRAKING FEATURE UNTIL THEN! I PAID EXTRA FOR THIS FEATURE THAT IS MOST LIKELY GOING TO GET ME IN AN ACCIDENT!!! CRAZY!! I BELIEVE A RECALL IS NEEDED ASAP BEFORE SOMEONE GETS KILLED.

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