NHTSA Complaint #11089756 — 2012 FORD FOCUS

MY 2012 FORD FOCUS HAS ALREADY HAD A TRANSMISSION FAILURE WITHIN THE FIRST 42,000 MILES. SPECIFICALLY, AT 41,968. I WAS DRIVING IN TRAFFIC WHEN THE CAR BEGAN SHUDDERING VIOLENTLY AND AN ERROR MESSAGE APPEARED. THE CAR COULD NOT ACCELERATE PROPERLY AND IT WAS REVVING ON ITS OWN. LUCKILY, I WAS ABLE TO PULL OVER AMIDST HEAVY TRAFFIC BEFORE THE CAR SHUT ITSELF OFF. HAD I BEEN ON THE HIGHWAY, I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. I BROUGHT IT BACK TO THE DEALER TO HAVE THEM TELL ME THAT IT WAS SIMPLY A SENSOR THAT NEEDED TO BE REPLACED, AND THEY SENT ME ON MY WAY. SINCE THEN, THE CAR STILL SHUDDERS WHEN ACCELERATING FROM A STOP, AS WELL AS PRODUCING GRINDING NOISES AS YOU TURN. THIS IS INDICATIVE OF A CONTINUING SAFETY HAZARD. AFTER DOING EXTENSIVE RESEARCH ONLINE, I HAVE COME TO THE SAME CONCLUSION AS HUNDREDS OF OTHER FOCUS OWNERS - THIS CAR IS UNSAFE TO DRIVE. MY CAR IS CURRENTLY AT 56000 MILES, WHICH WORRIES ME BECAUSE IN ADDITION TO THE TRANSMISSION PROBLEMS, MANY OTHER OWNERS HAVE REPORTED EXTREMELY SERIOUS STEERING PROBLEMS, SOME OF WHICH HAVE PROVEN TO BE FATAL. PLEASE TAKE ACTION AND DEMAND FORD FIX THESE PROBLEMS. I DON'T WANT TO DIE IN A CAR ACCIDENT THAT COULD HAVE BEEN PREVENTED BY SOMETHING AS SIMPLE AS A RECALL. THANK YOU FOR WHAT YOU DO AND PLEASE USE THIS AS A SIGN TO LOOK INTO THIS PROBLEM.