NHTSA Complaint #11089620 — 2009 CHEVROLET EQUINOX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11089620
Vehicle	2009 CHEVROLET EQUINOX
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2016
Date Filed	April 23, 2018
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2009 CHEVROLET EQUINOX. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION SWITCH. THE CONTACT CALLED THE DEALER (DICK SHIRLEY CHEVROLET AT (336) 792-1922, LOCATED AT 2616 ALAMANCE RD, BURLINGTON, NC 27215) AND WAS ADVISED TO PLACE WD-40 ON THE IGNITION SWITCH TO REMOVE THE KEY. THE CONTACT DID AS ADVISED AND WAS ABLE TO REMOVE THE KEY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 150,000.

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