NHTSA Complaint #11089529 — 2016 TESLA MODEL S

AUTOPILOT SUDDENLY SWERVED VEHICLE OUT OF THE LANE TO THE LEFT TOWARD A BRIDGE ABUTMENT. I HAD TO YANK CONTROL AWAY FROM AUTOPILOT TO RECENTER VEHICLE IN THE LANE. I PROVIDED A DETAILED WRITTEN DESCRIPTION OF THE INCIDENT ALONG WITH THE TIME OF THE RECORDED "BUG REPORT" TO TESLA'S SERVICE CENTER. TESLA WROTE THE PROBLEM IN THE REPAIR ORDER AS "CUSTOMER CONCERN - AUTO PILOT IS INCONSISTENT" RATHER THAN THE MORE ACCURATE AND MORE SERIOUS DESCRIPTION I PROVIDED IN WRITING TO THEM. TESLA'S FINAL PAPERWORK SAID SYSTEM IS "OPERATING AS DESIGNED." A LANE KEEPING SYSTEM SHOULD BE DESIGNED TO KEEP A VEHICLE WITHIN A LANE, A LANE KEEPING SYSTEM SHOULDN'T SUDDENLY STEER THE VEHICLE OUT OF THE LANE. THE WAY AUTOPILOT SUDDENLY SWERVES OUT OF THE LANE SHOULD NOT BE CONSIDERED NORMAL. THIS PROBLEM HAS OCCURED MULTIPLE TIMES.