NHTSA Complaint #11089180 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11089180
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	April 20, 2018
Date Filed	April 20, 2018
Mileage	20,763 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE CAR RANDOMLY SHIFTS TO WHAT SOUNDS LIKE NEUTRAL AND HAS THE RPMS SKYROCKET WHILE DRIVING AROUND 10-15 MPH. AFTER 2-5 SECONDS OF LOSS OF MOMENTUM THE TRANSMISSION ENGAGES AND JERKS THE CAR FORWARD LIKE IT WAS REAR ENDED. THIS HAPPENS 3-4 TIMES A DAY. THE DEALER STATES "NOTHING IS WRONG, WE CANT REPLICATE THE PROBLEM". THIS CAR IS NOT SAFE TO DRIVE, BUT ITS OUR FAMILY VEHICLE AND IS NEEDED ON A DAILY BASIS. *TT *TR

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