NHTSA Complaint #11089127 — 2009 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2009 CHEVROLET TRAVERSE. WHILE APPROACHING A STOP SIGN, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER IN BOTH DIRECTIONS WHEN ATTEMPTING TO TURN. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND INSPECTED THE VEHICLE, BUT FOUND NOT VISIBLE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED GERRY LANE BUICK GMC (6615 FLORIDA BLVD, BATON ROUGE, LA 70806, (225) 341-5413). THE VEHICLE WAS NOT DIAGNOSED, BUT THE DEALER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,500.