NHTSA Complaint #11089115 — 2017 NISSAN JUKE

TL* THE CONTACT OWNED A 2017 NISSAN JUKE. WHILE DRIVING APPROXIMATELY 30 MPH, A BURNING ODOR WAS PRESENT INSIDE THE VEHICLE. THE CONTACT NOTICED SMOKE UNDER THE HOOD AND PULLED INTO A FUEL STATION. WHEN THE CONTACT OPENED THE HOOD OF THE VEHICLE, BLACK SMOKE POURED OUT OF THE ENGINE. WITHIN MINUTES, THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING GARAGE WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT CALLED BEDFORD NISSAN AT (440) 791-2212 (LOCATED AT 18115 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 30984436. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. *DT *BF *JB