NHTSA Complaint #11089094 — 2011 FORD FLEX

TL* THE CONTACT OWNS A 2011 FORD FLEX. WHILE MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PAULI FORD (2380 OLD U.S. 27, ST. JOHNS, MI 48879, (989) 224-6711) WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 127,300. *TT