NHTSA Complaint #11088973 — 2015 HONDA CIVIC

TL* THE CONTACT OWNS A 2015 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE. THE VEHICLE WAS TAKEN TO AUTOPARK HONDA (3630 OLD RALEIGH RD, CARY, NC 27511) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED REPLACEMENT DUE TO A BENT CRANKSHAFT AND THE VEHICLE WAS UNSAFE TO DRIVE. THE ENGINE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS NOT AVAILABLE.