NHTSA Complaint #11088596 — 2017 GMC ACADIA

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11088596
Vehicle	2017 GMC ACADIA
Component	WHEELS
Date of Incident	April 14, 2018
Date Filed	April 17, 2018
Mileage	8,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I HAVE HAD A VIBRATION IN MY CAR WHEN YOU WOULD DRIVE ALL THE TIME TOOK IT TO THE DEALERSHIP ON A NUMBER OF OCCASIONS THEY COULDN'T FIGURE IT OUT. THEY ALL SAID IT WAS NORMAL WHY THE CAR DRIVES. I THOUGHT IT WAS THE TIRES. TOOK IT TO NTB TALK TO THEM ABOUT HE SAID IT'S TIRES MOST LIKELY. SO I CALL TIRE MANUFACTURER AND THEY GAVE ME NEW TIRES. I REQUESTED GM DO THIS THEY TOLD ME NO. I HAD THEM REPLACED BY NTB I REQUESTED TO GM THEY REIMBURSE FOR THE INSTALLATION OF THE TIRES WHICH WAS A LITTLE OVER $101.00 THEY SAID NO. I WANT TO BE HELPED WITH THIS. GM DIDN'T WANT TO DO WHAT IS RIGHT AND FIX THE ISSUE ALSO PAY ME BACK FOR WHAT SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WOULDN'T REPLACE THE TIRES SO I HAD TO DO WHAT I HAD TO TO GIVE MY WIFE AND SON A SAFE CAR TO BE IN. CAN YOU PLEASE HELP ME OUT

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