NHTSA Complaint #11085111 — 2018 TOYOTA 4RUNNER

TOYOTA "ALL WEATHER FLOOR LINERS" ARE COLLAPSING AT THE SIDES AND BECOMING A TRIPPING HAZARD. TOYOTA PART NUMBER PT908-89160-02. WITHIN WEEK OF BUYING NEW CAR, THE FLOOR LINER ON PASSENGER SIDE WAS COLLAPSING ON THE SIDES. REPORTED TO DEALER. HE CHECKED WITH TOYOTA REP AND WAS TOLD IT WAS NOT UNDER WARRANTY. WE CONTACTED THE SALES MANAGER AT DEALERSHIP, HE BOUGHT USE NEW MATS. WITHIN SIX DAYS OF NEW MATS, THE SAME PROBLEM BEGAN AGAIN, SEE PICTURE. SINCE TOYOTA HAS A HISTORY OF FLOOR MAT ISSUES, ONE WOULD THINK THIS WOULD BE A BE CONCERN TO THEM, APPARENTLY NOT.