NHTSA Complaint #11085087 — 2008 TOYOTA CAMRY

EXCESSIVE OIL CONSUMPTION. THIS IS ACTUALLY MY FATHER'S CAR. HIS NAME IS [XXX] AND HE HAS ASKED ME [XXX] TO ACT ON HIS BEHALF. [XXX] IS 91 YEARS OLD AND DOES NOT USE COMPUTERS. I TALKED TO A TOYOTA CUSTOMER SERVICE REPRESENTATIVE ABOUT THEIR "WARRANTY ENHANCEMENT NOTIFICATION" LETTER # ZE7AND WAS TOLD THAT MY FATHERS CAR DOES NOT APPLY BECAUSE TOYOTA PUT A CUT-OFF AT 150,000 MILES OR 10 YEARS FROM FIRST DATE OF ISSUE. MY FATHER IS THE SECOND OWNER OF THIS CAR AND HE HAS OWNED IT FOR ABOUT 2.5 - 3 YEARS. WHEN HE PURCHASED IT, IT HAD ABOUT 130,000 MILES ON IT, IT NOW HAS 158,3000 MILES. HE HAS NEVER RECEIVED A NOTICE OR LETTER FROM TOYOTA NOTIFYING HIM OF OIL CONSUMPTION ISSUES. I WAS DRIVING WITH HIM IN LATE JANUARY OF 2018 WHEN THE OIL WARNING LIGHT LIT UP ON THE DASH, I IMMEDIATELY PULLED OVER AS I KNEW HE HAD JUST HAD THE OIL & FILTER CHANGED AT THE LOCAL JIFFY LUBE ABOUT 1500 MILES PRIOR TO WHAT THE MILEAGE READ. I WAS VERY ANGRY WHEN I SAW IT DIDN'T REGISTER ON THE DIPSTICK AND I HAD TO ADD ABOUT 1 1/4 QUARTS OF OIL. I THOUGHT JIFFY LUBE SHORTED HIM ON OIL AND I THEN STARTED CHANGING IT MYSELF. I KEEP A CLOSE WATCH ON THE OIL CONSUMPTION AND HAVE FOUND THAT I NEED TO ADD ABOUT ONE QUART EVERY 1200 MILES. THE ENGINE IS THE 2AZ-FE, 2.4L AND IS INVOLVED WITH THE OIL CONSUMPTION PROBLEM THAT TOYOTA HAS ACKNOWLEDGED, BUT WILL NOT SEEM TO HELP SINCE THE CAR HAS OVER 150,000 MILES ON IT. AS A CONSUMER I THINK THIS IS WRONG ON TOYOTA'S PART AND THAT THEY SHOULD STAND BEHIND THEIR PRODUCT WHEN IT IS THEIR FAULT FOR KNOWINGLY USING FAULTY PARTS/ MATERIAL, THEN LEAVING THE CONSUMER TO ABSORB THE COST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR