NHTSA Complaint #11084907 — 2009 BUICK ENCLAVE

AS I WAS DRIVING THE POWER STEERING WAS RANDOMLY GOING OUT FOR JUST A MOMENT SO I CHECKED MY POWER STEERING FLUID AND IT WAS FINE. THE NEXT TIME I DROVE IT WHEN I WENT TO MAKE A TURN THE POWER STEERING COMPLETELY STOPPED WORKING AND I ALMOST RAN INTO ANOTHER CAR. VERY SCARY WITH 4 CHILDREN IN THE CAR! TOOK IT TO 2 MECHANICS THAT I TRUST AND THEY WERE BOTH SHOCKED THAT THE STEERING RACK WAS LOOSE. BOTH SAID THAT IT WAS SOMETHING THEY ALMOST NEVER SEE, IT WAS NOT SOMETHING I COULD HAVE DONE TO MAKE THAT HAPPEN AND THEY WERE SHOCKED TO SEE THAT IT WAS A PROBLEM. BOTH TOLD ME TO LOOK INTO A RECALL FOR IT SINCE IT WAS A MAJOR SAFETY ISSUE AND PROBLEM THAT IS NOT A NORMAL WEAR AND TEAR. I CHECK MY VIN NUMBER AND THERE ARE NO RECALLS BUT I DO SEE ON MULTIPLE MESSAGE BOARDS THAT THIS IS A BIG PROBLEM FOR 2009 BUICK ENCLAVES WITH 80,000 MILES.