NHTSA Complaint #11084890 — 2014 RAM PROMASTER SERVICE BRAKES

Complaint Details

ODI Number	11084890
Vehicle	2014 RAM PROMASTER
Component	SERVICE BRAKES
Date of Incident	April 12, 2018
Date Filed	April 13, 2018
Mileage	100,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED, IT ROLLED AWAY. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE MALFUNCTIONED AND THE BRAKE ASSEMBLY WOULD NEED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

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