NHTSA Complaint #11084720 — 2015 TESLA MODEL S

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11084720
Vehicle	2015 TESLA MODEL S
Component	STRUCTURE:BODY
Date of Incident	July 28, 2017
Date Filed	April 12, 2018
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

REAR DRIVER SIDE DOOR HANDLE WOULD NOT RETRACT 7/2017, NOR COULD BE USED TO OPEN THE DOOR. CAR WAS STATIONARY WHEN ISSUE OCCURRED. HANDLE WAS RARELY USED SINCE PURCHASED NEW 3/2015. HAVE HEARD THIS ISSUE IS COMMON AND APPEARS TO BE A MANUFACTURING DEFECT. SERVICE CENTER SAID COMMON DUE TO COLDER CLIMATE AS WELL. DOOR HANDLES SHOULD NOT BE DEFECTIVE WITHIN THE FIRST FEW YEARS OF PRODUCTION, NOR SHOULD BE AFFECTED BY CLIMATE. PART WAS NOT REPAIRABLE AND NOT COVERED UNDER WARRANTY. TOTAL COST TO REPAIR WAS $882.

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