NHTSA Complaint #11084605 — 2010 CADILLAC SRX ENGINE

Complaint Details

ODI Number	11084605
Vehicle	2010 CADILLAC SRX
Component	ENGINE
Date of Incident	September 25, 2017
Date Filed	April 11, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

TL* THE CONTACT OWNS A 2010 CADILLAC SRX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE ASSOCIATED WITH THE ENGINE ASSEMBLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BELT AND TIMING CHAIN COULD FRACTURE AND CAUSE CATASTROPHIC ENGINE FAILURE. THE DEALER HAD NOT DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT *TR

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