NHTSA Complaint #11084468 — 2012 DODGE DART

THIS IS A SAFETY ISSUE AND SHOULD BE COVERED UNDER WARRANTY AT ANY TIME. I HAVE OWNED SEVERAL CARS AND THIS HAS NEVER, EVER HAPPENED BEFORE!! I CALLED MY LOCAL DEALERSHIP AND INFORMED THEM OF MY ISSUE. THE SERVICE DEPT. ATTENDANT TOLD ME TO HURRY IN SO THEY COULD LOOK AT IT. I LEFT WORK EARLY FOR THEM TO TELL ME THAT, YES THERE IS AN ISSUE. HE THEN STATED THAT I WOULD NEED TO WAIT A WEEK TO MAKE AN APPOINTMENT FOR MY CAR TO BE SEEN. I TOOK IT BACK TO MY LOCAL DEALERSHIP LAST NIGHT AND DID AN EARLY DROP OFF, SINCE MY APPOINTMENT WAS FOR APRIL 10TH. I CALLED AT 1:00 SINCE I HADN'T HEARD ANYTHING FROM THE DEALERSHIP. MIGUEL THEN STATED THAT THEY HADN'T HAD AN OPPORTUNITY TO LOOK AT MY CAR! I ASKED WHAT THE POINT WAS FOR ME TO MAKE AN APPOINTMENT AND TAKE IT IN EARLY IF MY VEHICLE WAS NOT GOING TO BE "LOOKED" AT? HE PROCEEDED TO TELL ME THEY AREN'T ABLE TO LOOK AT MY CAR UNTIL THE CARS AHEAD OF MINE WERE FIXED. WHY MAKE AN APPOINTMENT? HE THEN CALLED ME TWO HOURS LATER AND STATED THAT I WOULD NEED TO PAY $400 FOR THE SENSOR MODULE TO BE REPLACED. HONESTLY, SINCE SO MANY PEOPLE ARE HAVING THE EXACT SAME ISSUE MAYBE DODGE SHOULD HAVE A CLASS ACTION LAWSUIT AGAINST THEM TO FIX THIS SAFETY ISSUE. I AM A SINGLE MOTHER OF 3 TEENAGERS. IT IS DIFFICULT TO KEEP UP FINANCIALLY WHEN ALL OF THESE PROBLEMS ARE OCCURING IN A RELATIVELY NEW CAR!!! IN JANUARY I HAD TO PAY THE DEALERSHIP $500 FOR THE DASH MODULE TO BE REPLACED! I PURCHASED THIS VEHICLE IN DECEMBER OF 2014 AND IT SEEMS LIKE I HAVE HAD ONE PROBLEM AFTER ANOTHER, THE BATTERY, THE MAIN MODULE, THE KEY FOB, THE SEATBELT SYSTEM, TO NAME A FEW. I AM VERY UNHAPPY WITH THIS VEHICLE AND WOULD REALLY CAUTION THOSE THAT WANT TO BUY A DODGE DART. AFTERALL, IT CAN'T BE THAT GREAT, THEIR OWN COMPANY DOESN'T STAND BEHIND AN ESSENTIAL PART OF THE VEHICLE. I GUESS IT'S ABOUT THE MONEY, NOT THE PEOPLE LIVES OR SAFETY.