NHTSA Complaint #11083997 — 2011 BMW 550I

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11083997
Vehicle	2011 BMW 550I
Component	FUEL/PROPULSION SYSTEM
Date of Incident	April 9, 2018
Date Filed	April 9, 2018
Mileage	120,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW 550I. WHILE DRIVING UNKNOWN SPEEDS, A FUEL ODOR WAS DETECTED IN THE REAR OF THE VEHICLE AS WELL AS SMOKE IN THE FRONT OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO CRITZ BMW SAVANNAH (7009 ABERCORN ST, SAVANNAH, GA 31406) WHERE IT WAS AGAIN DIAGNOSED WITH A FUEL PUMP FAILURE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V746000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 120,000.

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