NHTSA Complaint #11083912 — 2011 DODGE RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11083912
Vehicle	2011 DODGE RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	April 7, 2018
Date Filed	April 9, 2018
Mileage	78,565 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

THE WIN MODULE FAILED. AKA WIRELESS IGNITION NOD. FROM MY RESEARCH IT A COMMON PROBLEM AND THAT IT IS CAUSE BY FAULTY SOLDERING INSIDE OF THE MODULE. I FEEL IT IS A SAFETY RISK DUE TO THE FIRE HAZARD. THE TRUCK WON'T START UNDER COLD CONDITIONS BECAUSE THE WIN MODULE DOESN'T RECOGNIZE THE KEY IS IN THE IGNITION TO START. I HAVE A REMOTE STARTER INSTALLED AND CAN BYPASS THE ISSUE BY USING THE REMOTE START TO START THE TRUCK AND THEN HAVE THE CAR IN THE IGNITION TO KEEP THE TRUCK RUNNING. ONCE THE TEMPERATURE OUTSIDE WARMS UP AND THE MODULE IS WARMED UP IT WORKS LIKE THERE IS NOTHING WRONG. WILL ALSO CAUSE THE TRUCK TO RANDOMLY SHUT OFF IF THE HEAT ISN'T ON IT THE TRUCK WHEN IT'S COLD OUT

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