NHTSA Complaint #11083685 — 2014 CHEVROLET CRUZE STRUCTURE:BODY

Complaint Details

ODI Number	11083685
Vehicle	2014 CHEVROLET CRUZE
Component	STRUCTURE:BODY
Date of Incident	March 13, 2018
Date Filed	April 6, 2018
Mileage	51,950 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...

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