NHTSA Complaint #11083629 — 2017 FORD ESCAPE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11083629
Vehicle	2017 FORD ESCAPE
Component	POWER TRAIN
Date of Incident	March 18, 2018
Date Filed	April 6, 2018
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

OUT OF NOWHERE, THE TRANSMISSION STARTED SEEMING TO SLIP IN MY 2017 FORD ESCAPE WHILE WE WERE DRIVING DOWN A CITY STREET. A MINUTE LATER, THE SYSTEM MESSAGE "TRANSMISSION FAULT SERVICE NOW" CAME UP AND THE CAR WOULD NOT ACCELERATE BEYOND 35 MPH. IT HAS SINCE BEEN AT THE DEALERSHIP WAITING TO BE REPAIRED. WE WERE OUT OF STATE VISITING FAMILY AS WELL, SO THIS HAS BEEN A HUGE INCONVENIENCE FOR EVERYONE INVOLVED AS MY HUSBAND HAS HAD TO MISS TWO WEEKS OF CLASSES TO TAKE CARE OF THE VEHICLE AND I HAVE HAD TO MISS SEVERAL DAYS OF WORK DUE TO THIS SITUATION. IT BROKE DOWN MARCH 18TH AND IT IS NOW APRIL 6TH AND THEY STILL HAVE NOT RECEIVED THE PART TO FIX THE VEHICLE.

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