NHTSA Complaint #11083622 — 2019 VOLVO XC40

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11083622
Vehicle 2019 VOLVO XC40
Component SEATS
Date of Incident
Date Filed
Mileage 11 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

I WAS AT THE DENVER CAR SHOW AND LOOKED AT THIS MODEL. WITH THE REAR HATCH UP THE REAR SEATS CAN BE FOLDED DOWN VIA A BUTTON/LATCH WHEN REACHING IN TO THE BACK. THE REP DEMONSTRATED THIS MANEVER AND THE SEATS RELEASED SO FORCEFULLY WITH A SLAM THAT IT COULD (AND EVENTUALLY WILL) INJURE OR KILL A CHILD OR PET SEVERELY. I WAS SHOCKED AT THE SNAP-LIKE, FORCE AND LOUD BANG ONTO THE SEAT ONCE RELEASED. WHEN STANDING ON THE GROUND AND REACHING IN THE BACK OF THE VEHICLE ONE ALSO CAN NOT SEE WHAT IS IN THE BACK SEAT BEFORE PUSHING THE BUTTON MAKING MATTERS WORSE.

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