NHTSA Complaint #11083614 — 2011 BMW Z4 SERVICE BRAKES

Complaint Details

ODI Number	11083614
Vehicle	2011 BMW Z4
Component	SERVICE BRAKES
Date of Incident	November 4, 2017
Date Filed	April 6, 2018
Mileage	62,890 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHEN EXITING A PARKING LOT INTO A CITY STREET, WHEN THE BRAKES WHERE PRESSED, A LOUD POP NOISE WAS HEARD, THEN A HISSING NOISE AND THE BRAKE PEDAL SANK TO THE FLOOR. THERE WAS NO BRAKING POWER AFTER THAT AND MY CAR ROLLED INTO THE STREET OUT OF CONTROL, IT WAS A SCARY SITUATION BUT NO ACCIDENT OR COLLISION OCURRED AT THIS TIME. TO STOP THE CAR THE BRAKE PEDAL HAD TO BE PRESSED VERY HARD ALL THE WAY TO THE FLOOR,THERE WAS NO LEAKEAGE OF BRAKE FLUID. THE BMW DEALERSHIP DIAGNOSED A FAULTY BRAKE BOOSTER.

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