NHTSA Complaint #11618865 — 2011 BMW Z4

October, 9, 2024 BMW USA Customer Relations, Recall Services Ms. Ikevia, Thank you following up. My 2021 claim regarding the 2011 BMW Z4 Vanos Bolts recall has been pending since April, 2021. My Z4 almost destroyed itself, after having been left off your recall list. December, 2023 BMW USA provided me written notice my VIN had been added to the recall list so I will be reimbursed for the costly repair. I hope you will help your colleagues who are stonewalling to appreciate my patience as well as my willingness to fight for reimbursement for as long as it takes You do have all my information in your Vanos Bolts Recall file, including detailed photos from my Syncro Car Care professionals who did the repair when you declined to help me. My VIN which is: [XXX] - 2011 Z4 3.0 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)