NHTSA Complaint #11083608 — 2010 BUICK ENCLAVE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11083608
Vehicle 2010 BUICK ENCLAVE
Component ENGINE
Date of Incident
Date Filed
Mileage 89,655 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

THIS VEHICLE WITH 89000 MILES HAS JUST BEEN DIAGNOSED WITH A STRETCHED TIMING CHAIN PROBLEM, AND WE HAVE BEEN QUOTED A PRICE OF $2800 TO EFFECT A REPAIR THAT OBVIOUSLY SHOULD HAVE BEEN A RECALL. AT THIS MOMENT THERE HAS NOT BEEN A CATASTROFIC FAILURE WHICH WOULD NECESSITATE AN ENGINE REPLACEMENT . WE THINK THAT IT IS UNCONSCIONABLE THAT GM KNOWING OF THIS FAILURE HASN'T REACHED OUT TO THE VICTIMS AND OFFERED A SOLUTION TO THI BURDENING PROBLEM FOR FOLKS WHO CAN'T AFFORD TO REPAIR THEIR VEHICLE THAT IS NECESSARILY DEPENDED UPON. IT LOOKS TO US THAT A CLASS ACTION SUIT IS IN ORDER TO FORCE GM TO FIX THEIR MISTAKES. IT IS GALLING TO NOTE THAT LOTS OF OLDER FOLKS HAVE TRIED TO STAY LOYAL TO U.S. MANUFACTURERS HAVE BEEN MISPLACING THEIR LOYALTIES. THE SUIT AGAINST THE SATURN VUE TRANSMISSION SHOULD BE A GOOD EXAMPLE TO FOLLOW. ANYONE AGREE?

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