NHTSA Complaint #11083409 — 2010 BMW 528I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11083409
Vehicle 2010 BMW 528I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2010 BMW 528I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO LOCAL DEALERS (BMW OF BAYSIDE, 21427 NORTHERN BLVD, BAYSIDE, NY 11361 AND BRAMAN BMW WEST PALM BEACH, 2901 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409). THE CONTACT WAS INFORMED BY BOTH DEALERS THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE NOTIFIED WHEN THEY ARRIVE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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