NHTSA Complaint #11083329 — 2015 CHEVROLET CRUZE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11083329
Vehicle	2015 CHEVROLET CRUZE
Component	ELECTRICAL SYSTEM
Date of Incident	December 20, 2017
Date Filed	April 4, 2018
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

THE BLIND SPOT DETECTION SYSTEM HAS EXPERIENCED 2 FAILURES WITHIN 45,000 MILES AND LESS THAN 3 YEARS. IT APPEARS THE RADAR SENSORS LOCATED IN THE REAR BUMPER FACIA ARE PRONE TO WATER PENETRATION AND DAMAGE. THE DEFECT MANIFESTS ITSELF WITH DIC REPORTING AN ISSUES WITH THE SYSTEM. WHEN FURTHER SYMPTOMS APPEAR THEY CAN BLANK THE ENTIRE INSTRUMENT CLUSTER AND RADIO AS THE CAN COMM BUS IS LIKELY SHORTED. THERE IS NO WAY TO KNOW SPEED,FUEL AND OTHER INFORMATION. THERE IS NO TURN SIGNAL FEEDBACK AND CONSTANT FLICKERING OF FAULT INFORMATION FROM THE CLUSTER. THE FIRST REPAIR WAS > $100 DOLLARS AS THE DEALER SEEMED AWARE OF THIS ISSUE. THE FAULT CAN OCCUR AT ANY TIME DURING THE DRIVE CYCLE.

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