NHTSA Complaint #11083216 — 2013 GMC ACADIA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11083216
Vehicle	2013 GMC ACADIA
Component	UNKNOWN OR OTHER
Date of Incident	April 4, 2018
Date Filed	April 4, 2018
Mileage	74,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

SIDE DETECTION MODULE/SYSTEM FAILURE DUE TO ENVIRONMENTAL EXPOSURE CAUSED THE INDICATORS TO REMAIN ON CONSTANTLY GIVING OPERATOR FALSE SENSE OF VEHICLE IN BLIND SPOT. ISSUE APPEARED TO AFFECT OTHER MONITORING AND SAFETY SYSTEMS ON THE VEHICLE CAUSING ERRONEOUS INDICATORS AND APPARENT INTERMITTENT AND RANDOM SYSTEM RESETS OF THE BCM(?) ULTIMATELY RESULTING IN A COMPLE SHUT DOWN OF THE VEHICLE. ALTHOUGH SHUTDOWN OCCURRED WHILE PARKED (EVEN REMOTE ACCESS WOULD NOT WORK) IT IS UNCLEAR IF SAME COULD OCCUR WHILE AT HIGHWAY SPEED.

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