NHTSA Complaint #11083186 — 2017 TESLA MODEL X

I STATE THAT TESLA NEW ABOUT TESLA ENHANCED AUTOPILOT SYSTEM MALFUNCTIONING LONG TIME AGO BUT DID NOT DO ANYTHING TO PREVENT ACCIDENTS. MONDAY, SEPTEMBER 5, 2017 AT 2:27-2:28 PM MY TESLA ENHANCED AUTOPILOT SYSTEM MALFUNCTIONED. I WAS DRIVING ON LEFT LANE OF A STRAIGHT PART OF I-280 NORTH WITHOUT ANY TURNS AT THAT MOMENT, WITH CLEAR VIEW AND NO VEHICLE IN FRONT OF MY CAR. AFTER USING AUTOPILOT FOR 20 MIN MY CAR SUDDENLY MOVED LEFT AND THEN IMMEDIATELY MOVED TO THE RIGHT. I WAS HOLDING HANDS ON THE WHEEL AND TOOK WHEEL CONTROL. IN 2 MINUTES AFTER RESTARTING AUTOPILOT, MY CAR MOVED SUDDENLY LEFT AND THEN RIGHT, MOVING TO THE RIGHT LANE. I TOOK CONTROL QUICKLY, BUT THE ONLY REASON THE ACCIDENT WAS AVOIDED BECAUSE THE DRIVER OF SUV ON THE NEXT LANE. HE HIT THE BRAKES AND CHANGED LANES TO ESCAPE THE ACCIDENT. I REPORTED TO TESLA SERVICE REQUESTING A FULL INVESTIGATION AND UNINSTALL AUTOPILOT SYSTEM FROM MY CAR. MY CAR WAS IN THEIR SERVICE FOR A MONTH. FINALLY, THEY DID NOT DENIED THAT MY CAR HAD CHANGED LINES ON AUTOPILOTS SYSTEM WITHOUT WARNING BUT STATED THAT THE 'CAR HAD WORKED AS DESIGNED '. I REQUESTED A COMPUTER LOG FOR MY CAR BUT WAS TOLD THAT I COULD GET IT ONLY THOUGH A COURT ORDER. I RECEIVED MY CAR BACK AND NEVER USED AUTOPILOT SYSTEM AGAIN. I AM A DOCTOR AND FEEL THAT I AM OBLIGATED TO REPORT TESLA TO YOU TO SAFE SOMEBODY LIFE AND TO PREVENT NEW TRAGEDY.