NHTSA Complaint #11083181 — 2013 FORD EDGE

THE VEHICLE STARTED SENSING THE DOOR WAS OPEN WHEN IT WAS NOT. BECAUSE OF THIS MY SECURITY SYSTEM ACTIVATES OVER AND OVER. ON JANUARY 2, 2018 THIS HAPPENED WHILE PARKED AWAY FROM HOME AND IT DEPLETED THE BATTERY WHICH IS LESS THAN A YEAR OLD. THE TEMPERATURE OUTSIDE WAS NEAR ZERO DEGREES AND I WAS STRANDED FOR ABOUT A HALF HOUR IN SUB ZERO TEMPERATURES. I AM 60 YEARS OLD AND SUFFER FROM DIABETES, HIGH BLOOD PRESSURE AND CANCER OF THE DIGESTIVE SYSTEM AND THIS BECAME A DANGEROUS, LIFE THREATENING SITUATION. SINCE JANUARY 2, 2018 MY CAR HAS REPEATEDLY RUN THE BATTERY DOWN WHEN SENSING THE DOOR OPEN AND SETTING THE ALARM SYSTEM ACTIVE, REPEATEDLY AND FOR HOURS WHEN I'M NOT AROUND. AFTER MONTHS OF THIS I DISCOVERED TODAY THAT MY HORN FAILED WHEN IN TRAFFIC AND HEAVY RAIN AND THUNDERSTORMS AND I WAS UNABLE TO ALERT A CAR PULLING INTO MY RIGHT OF WAY THAT I WAS THERE. THIS GETS MORE AND MORE DANGEROUS EVERY MONTH, FROM NEARLY FREEZING TO DEATH, TO NEARLY MANGLED ON A US HIGHWAY IN NORTHWEST INDIANA SOMETHING NEEDS ADDRESSING BY FORD AS THIS SEEMS TO BE A CONSTANT PROBLEM IN THE FORD EDGE VEHICLES. THESE PROBLEMS HAVE DEVELOPED MORE OFTEN OVER THE LAST YEAR BUT I DISCOVERED THE HORN PROBLEM TODAY IN A POSSIBLY LIFE THREATENING INCIDENT AT 50 MPH IN RAIN AND THUNDERSTORMS.