NHTSA Complaint #11083100 — 2015 FORD TAURUS

SERVICE ENGINE SOON INDICATOR CAME ON. LATER, THE CAR STALLED ON THE HIGHWAY, ALMOST CAUSING AN ACCIDENT. DEALER COULD NOT PROVIDE AN ANSWER TO WHY THIS HAPPENED. UPON INVESTIGATING THIS ISSUE MYSELF, I FOUND SAFETY RECALL 16S31 WHICH DESCRIBED THE EXACT SYMPTOMS EXPERIENCED WITH MY CAR. MY CAR WAS MANUFACTURED AT THE FORD CHICAGO PLANT DURING THE DESIGNATED TIME PERIOD OF THE RECALL, YET MY VIN # WAS NOT PART OF THE RECALL. FORD DEALER AGREED THAT THE REASON FOR THE RECALL COULD HAVE BEEN THE CAUSE OF MY CAR SHUTTING DOWN ON THE HIGHWAY. THIS SITUATION IS TOO POTENTIALLY DANGEROUS IF IT OCCURS AGAIN. I CONTACTED FORD, THEY WOULD NOT ACCEPT FAULT AND TOLD ME THEY WOULD REPORT THE INCIDENT TO NHTSA, CASE# [XXX]. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR