NHTSA Complaint #11082673 — 2015 KIA SORENTO

WHEN MY WIFE AND I STARTED OUR FAMILY WE WERE SO HAPPY TO PURCHASE THE 2015 SORRENTO , 92,000 MILES AND 3 YEARS LATER THE ENGINE LOCKS UP OUT OF NOWHERE. I WAS GOING ABOUT 60 ON THE EXPRESSWAY AND THE ENGINE STARTED MAKING A WEIRD RATTLING NOISE LESS THAT 10 SECONDS LATER THE CAR LOST POWER STEERING THE BRAKES WERE NOT VERY RESPONSIVE. AFTER A NEAR DEATH EXPERIENCE OF TRYING TO NAVIGATE TO THE SAFETY OF THE EMERGENCY LANE, I BEGAN TO LOOK UP THIS ISSUE. KIA HAD A RECALL ON THE ENGINES FROM 2011-2014 FOR THE SAME ISSUE. EVERY POST OR REVIEW I READ, THE CUSTOMERS HAD EXPERIENCED THE SAME ISSUE AS MY 2015. THE PEOPLE THAT HAD 2015 OR NEWER WHO EXPERIENCED THESE SAME ISSUES WAS TOLD THAT THE BEST WARRANTY IN THE BUSINESS WILL NOT APPLY UNLESS YOU HAVE HAD ALL OIL CHANGES DONE AT A KIA DEALERSHIP OR HAVE ALL RECEIPTS OF MAINTENANCE DONE TO THE CAR. IF THEY DID HAVE ALL RECEIPTS THEY WERE TOLD BECAUSE THE OIL CHANGES WERE NOT DONE BY KIA THE WARRANTY WILL NOT APPLY. CATCH 22? MY 2005 EXPEDITION HAS 218,000 MILES AND STILL RUNS GREAT. MY 93 CADILLAC SEDAN DEVILLE HAVE 157,000 MILES AND STILLS RUNS GREAT. BUT SOME HOW THE NON AMERICAN CAR I PURCHASED DIED IN 3 YEARS AND 92,000 MILES. AS A HIGH SCHOOL TEACHER EVERY STUDENT I COME IN CONTACT WITH FOR THE NEXT 15 YEARS WILL BE SCARED AWAY FROM THIS COMPANY. IM DOWNTRODDEN BECAUSE I KNOW THAT THE CORPORATE ENTITY CALLED KIA IS GOING TO FIGHT TOOTH AND NAIL TO SAY THERE ENGINE IN THE 2015 IN NOT FAULTY AND I ALMOST DIED BECAUSE THEY HAVE FAULTY ENGINES. I MADE SURE TO ALWAYS CHANGE THE OIL IN THIS CAR BEFORE THE DUE DATE BECAUSE IT TRANSPORTED MY WIFE AND CHILD. MY FAMILY HAS HAD A LOT OF CARS FROM ALL SORTS OF MAKES, NEVER SEEN THIS HAPPEN TO A CAR SO QUICKLY AND WITHOUT WARNING!