NHTSA Complaint #11082282 — 2015 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11082282
Vehicle	2015 JEEP CHEROKEE
Component	ENGINE
Date of Incident	March 28, 2018
Date Filed	March 31, 2018
Mileage	54,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE BEEN HAVING ISSUES WITH WHAT I ASSUME IS THE TRANSMISSION. WHEN STOPPED ON AN INCLINE, WHEN I GO TO ACCELERATE THE WHOLE FRONT OF THE VEHICLE BUCKS AND MAKES LOTS OF NOISE. IT SOUNDS LIKE GEARS ARE GRINDING AND IT IS FIGHTING TO GET TRACTION. ALSO, WHEN BACK UP MY DRIVEWAY IT FEELS LIKE THE REAR WHEELS ARE SLIPPING AND FIGHT TO GET TRACTION AS WELL. IT STARTED TO HAPPEN WHEN DRIVING DOWN THE HIGHWAY ON A FLAT SURFACE AT LIKE 30 MPH AS WELL. I HAVE ALREADY TAKEN IT TO A DEALERSHIP WHERE THEY PERFORMED A SOFTWARE UPDATE ON THE TRANSMISSION. IT HAS NOT FIXED THE PROBLEM, BUT HAS MADE IT LESS FREQUENT. I HAVE ALREADY TAKEN IT BACK TO THE DEALERSHIP AGAIN. THE VEHICLE IS STILL UNDER THE POWERTRAIN WARRANTY. I HAVE TAKEN VIDEOS OF THE PROBLEM OCCURING.

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