NHTSA Complaint #11082144 — 2009 PONTIAC TORRENT

TL* THE CONTACT OWNS A 2009 PONTIAC TORRENT. WHILE ATTEMPTING TO MAKE A RIGHT TURN OUT OF THE DRIVEWAY, THE STEERING ABILITY SEIZED. ALSO, THE STABILITY CONTROL SYSTEM WARNING INDICATOR BEGAN FLASHING AND A WARNING CHIME SOUNDED. THE CONTACT CONTINUED DRIVING APPROXIMATELY A HALF MILE DOWN THE ROAD. THE CONTACT TURNED INTO A PARKING LOT AND NOTICED THAT THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT TURNED OFF THE VEHICLE AND WAITED APPROXIMATELY THREE HOURS. WHEN THE VEHICLE WAS RESTARTED, THE STEERING WHEEL SEIZED AGAIN AFTER TWO MINUTES. THE VEHICLE WAS DRIVEN TO PINCHER WILLIAMS CHEVROLET/PONTIAC IN LONDON, KENTUCKY WHERE IT WAS DIAGNOSED THAT THE STABILITY CONTROL SYSTEM FAILED. THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.