NHTSA Complaint #11081940 — 2014 FORD F-250 SD STEERING

Complaint Details

ODI Number	11081940
Vehicle	2014 FORD F-250 SD
Component	STEERING
Date of Incident	March 14, 2018
Date Filed	March 29, 2018
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

MY TRUCK AT AROUND 15000 MILES HAD SOME WOBBLE AFTER HITTING BUMPS ON HIGHWAY. I TOOK IT IN FOR ITS 25000 MILE CHECK UP AND STATED THIS AS WELL AS POOR ECONOMY OR 1 OR SO. THEY SAID NOTHING WAS WRONG... WELL AT 27000 MILES IT WAS SHAKING SO VIOLENT I DEMANDED IT BE BROUGHT IN FOR SERVICE IT WAS GOING TO KILL SOMEONE! GROOVE FORD LOOKED IT OVER (WHO BOUGHT IT FROM) AND SAID THE ENTIRE FRONT END WAS WORN OUT AND WAS NOT COVERED BECAUSE NOW IT WAS 40 DAY PAST THE 3 YEAR. EVEN THOUGHT THEY TOLD ME TO WAIT, AND IT WAS 9000MILES UNDER THE MILLAGE!! I FINALLY GOT FORD TO PAY FOR 2000 AND THE GROOVE FORD PAID NOTHING I PAID 700. THEY VERY DAY I GOT IT BACK I WAS THEN HEARING A NOISE TURNING SHARPLY LEFT ON STEERING WHEEL ROTATION. I WAS TOLD THAT ANOTHER $700 AND NOTHING TO DO WITH WHAT THEY DID. THEY SOLD ME A AFTER MARKET WARRANTY THAT THEY NEVER INTENDED TO HONOR AND DID NOT COVER MY PROBLEMS. WHICH SHOULD BE FRAUD. EVERY ONES ALWAYS GONE OR ON VACATION. STILL NO REFUND ON IT AND NOW I LOOK TO TRADE IN THE PROBLEM.

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