NHTSA Complaint #11081911 — 2014 FORD F-53 STRUCTURE:BODY

Complaint Details

ODI Number	11081911
Vehicle	2014 FORD F-53
Component	STRUCTURE:BODY
Date of Incident	August 9, 2017
Date Filed	March 28, 2018
Mileage	17,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD F-53. THE CONTACT STATED THAT THE DEADBOLT LOCK ON THE ENTRY DOOR WOULD LOCK INDEPENDENTLY. THE OCCUPANTS WERE UNABLE TO ENTER OR EXIT THE VEHICLE. THE CONTACT ALSO STATED THAT THE ELECTRIC STEPS OPENED INDEPENDENTLY WITHOUT WARNING WHILE THE VEHICLE WAS IN MOTION, THE VEHICLE WAS TAKEN TO CAMPING WORLD OF SACRAMENTO (1039 ORLANDO AVE, ROSEVILLE, CA 95661, (916) 772-1155), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V510000 (LATCHES/LOCKS/LINKAGES) AND 15V866000 (STRUCTURE). THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

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