NHTSA Complaint #11081873 — 2008 DODGE CALIBER

TOOK MY CAR IN FOR AN ALIGNMENT AND WAS NOTIFIED ABOUT MY K FRAME ROTTING. THE MECHANIC TOLD ME HE WORKED ON A JEEP COMPASS WITH SAME PROBLEMS AND CHRYSLER HAD A EXTENDED WARRANTY COVERING IT. CALLED DODGE THEY TOLD ME TO BRING IT INTO A DEALERSHIP SO THEY CAN VERIFY AND WHEN THEY DID VERIFY IT THEY TOLD CHRYSLER ABOUT THE ISSUE. CHRYSLER CALLED AND TOLD ME THEY WILL NOT FIX MY FRONT K FRAME BECAUSE I HAD RECENTLY PUT IN AFTER MARKET PARTS IN THE REAR OF MY CAR WHICH CAUSED MY FRONT K FRAME TO RUST AND I'VE ONLY HAD THOSE PARTS INSTALLED A WEEK BEFORE TAKING IT TO DODGE. SO I TOLD THE CUSTOMER SERVICE REP. THERE'S NO NEED TO MAKE EXCUSES OR LIES IF THEY DON'T WANT TO FIX AND THAT I'VE TALKED TO MY MAIN MECHANIC, THE ALIGNMENT MECHANIC, AND THE DODGE SERVICE REP., ALL 3 SAID IT NEEDS TO BE REPLACE AND IS DANGEROUS TO CONTINUE DRIVING AS THE FRONT K FRAME HOLDS MOSTLY EVERYTHING UNDER THE HOOD. SAD AS IT IS CHRYSLER GAVE NO CARE.