NHTSA Complaint #11081457 — 2010 MAZDA MAZDA3 SEATS

Complaint Details

ODI Number	11081457
Vehicle	2010 MAZDA MAZDA3
Component	SEATS
Date of Incident	June 1, 2017
Date Filed	March 27, 2018
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

THE SEAT ADJUSTER ON MY 2010 SGT MAZDA3 BROKE ONE DAY AS I WAS GETTING IN, AND NOW THE SEAT MOVES EVERY TIME I BRAKE OR ACCELERATE. I TOOK THIS TO THE DEALER AND THE TECHNICIAN CONFIRMED THAT IT IS THE EXACT SAME ISSUE AS NHTSA CAMPAIGN NUMBER: 17V082000. HOWEVER, BECAUSE MY SPECIFIC VIN ISN'T CAPTURED, THEY WANTED $1000 (AFTER DISCOUNT FROM CORPORATE CUSTOMER SERVICE) TO FIX IT. I FEEL THAT GIVEN THE DEALER TECHNICIAN CONFIRMED IT IS THE EXACT SAME ISSUE, THE RECALL SHOULD BE EXPANDED TO INCLUDE MY VIN AND THOSE SIMILAR.

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