NHTSA Complaint #11384331 — 2010 MAZDA MAZDA3

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11384331
Vehicle 2010 MAZDA MAZDA3
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 166,019 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY BEHIND ME. TOOK THE CAR TO THE LOCAL DEALERSHIP (PAID THEIR SPECIAL SERVICE DIAGNOSTIC FEE OF ($165+) WITH 'MASTER TECHNICIANS' WHO KNOW ABOUT THIS SEAT RECALL, YET, FOUND NOTHING WRONG WITH THE SEAT OR EVEN LOOKED IF YOU ASK ME, YET WANTED ME TO CORRECT THE NOISE BY BY INSTALLING BOTH FRONT AND REAR NEW SUSPENSION (~$1000). TOOK THE VEHICLE TO A SUSPENSION SPECIALIST AND FOUND ONLY ONE (1) PART OF THE SUSPENSION THAT MAY HAVE REQUIRED CORRECTING BUT WAS STILL IN GOOD CONDITION. I ASKED IF THE REMAINING SUSPENSION COMPONENTS WERE SAFE AND IF THEY WOULD NEED REPLACEMENT. AND THEY SAID'NO' ONLY ONE (1), AND IT WAS BARELY DAMAGED, BUT I REPLACED IT ANYWAY. TOOK IT BACK FOR AN OIL CHANGE SINCE THEY WERE TREATING ME HONESTLY. TWO DAYS LATER, AS I WAS LEAVING MY WORK, THE SEAT FELL OFF THE RIGHT RAIL AS I WAS DRIVING. IN RETROSPECT, THE PUSH NUTS ON THE RIGHT SIDE POPPED OFF AND THE DRIVER'S SEAT BACK FRAME HAS LOST ITS INTEGRITY, SO I SAT ASKEW. UNABLE TO DRIVE SAFELY UNLESS A PIECE OF WOOD IS HOLDING THE SEAT TO THE RAIL. IS IT POSSIBLE TO STILL REPAIR MY CAR'S DRIVER'S SEAT UNDER THE AFOREMENTIONED SAFETY RECALL? I DON'T FEEL SAFE DRIVING AND AM WITHOUT OPTIONS AT THIS TIME. PLEASE HELP!!

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