NHTSA Complaint #11081261 — 2013 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11081261
Vehicle	2013 RAM 1500
Component	SUSPENSION
Date of Incident	March 14, 2018
Date Filed	March 26, 2018
Mileage	77,850 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHILE DRIVING ON AN INTERSTATE, THE AIR SUSPENSION FAILED. THE FRONT OF THE VEHICLE DROPPED TO THE STOP BUMPERS. THEN THERE WAS A MESSAGE THAT READ: IMMEDIATELY AIR SUSPENSION REPAIR/ SERVICE REQUIRED. THE FRONT BEGAN TO RAISE UP AND THEN ANOTHER MESSAGE. AIR SUSPENSION COOLING DOWN PLEASE WAIT. FINALLY THE FRONT AND REAR OF THE VEHICLE DROPPED TO THE BUMP STOP (SAFE MODE). THE AIR COMPRESSOR CRACKED, RELEASING ALL THE NITROGEN. DEALERSHIP SAID THEY HAVE HAD A LOT OF PROBLEMS WITH DODGE RAM AIR SUSPENSION.

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