NHTSA Complaint #11081192 — 2018 DODGE CHALLENGER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11081192
Vehicle 2018 DODGE CHALLENGER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 4,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

WEATHER ALERTS KEEP POPPING UP ON MY RADIO SCREEN, REQUIRING ME TO READ THEM AND TAP ON THE OK BUTTON TO MAKE THEM GO AWAY. THEY ARE ACCOMPANIED WITH NOISE/SOUND TO GET MY ATTENTION. THERE IS NO OPTION TO DISABLE THESE ALERTS AND IT HAPPENS MULTIPLE TIMES WHILE DRIVING TO WORK IN THE MORNING, ON MY LUNCH BREAK, OR ON MY RIDE HOME. THEY WILL APPEAR WHILE THE VEHICLE IS IN MOTION, WHICH IN MY OPINION IS A SAFETY HAZARD. THERE IS NO WAY TO GET THEM TO GO AWAY UNLESS I TAKE MY EYES OF THE ROAD AND READ AND TAP ON THE MESSAGE. I CONTACTED UCONNECT AND THEY TOLD ME TO CONTACT XM TO DISABLE THAT SERVICE. I CONTACTED XM AND THEY WOULD NOT DISABLE THAT SERVICE OR BE OF ANY HELP. I WOULD REALLY LIKE A WAY TO GET THESE MESSAGES TO GO AWAY. IDEALLY, AN OPTION IN THE RADIO TO TURN THEM OFF. THIS HAPPENS MULTIPLE TIMES A DAY/WEEK, DEPENDING ON THE WEATHER. THIS LAST HAPPENED A FEW DAYS AGO.

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