NHTSA Complaint #11081126 — 2015 DODGE GRAND CARAVAN ENGINE

Complaint Details

ODI Number	11081126
Vehicle	2015 DODGE GRAND CARAVAN
Component	ENGINE
Date of Incident	March 23, 2018
Date Filed	March 23, 2018
Mileage	109,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE GRAND CARAVAN. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT WHENEVER THE VEHICLE WAS STARTED. THE NOISE BEGAN APPROXIMATELY ONE WEEK AGO. IN JUNE OF 2017, THE VEHICLE WAS REPAIRED BY PAT MCGRATH DODGE/JEEP/CHRYSLER IN CEDAR RAPIDS, IOWA FOR A FAILURE RELATED TO THE LIFTERS ON THE FRONT OF THE VEHICLE. IN FEBRUARY OF 2018, THE SAME DEALER DIAGNOSED THAT PISTON NUMBER SIX FAILED. FOR THE RECENT FAILURE, THE SAME DEALER DETERMINED THAT THE ENGINE HEAD ON THE OTHER SIDE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

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