NHTSA Complaint #11081121 — 2003 SUBARU FORESTER

THE PASSENGER SIDE FRONT LOWER CONTROL ARM SEPARATED AT THE WELD SEAM WHILE MY DAUGHTER WAS DRIVING THE CAR. THE PASSENGER SIDE FRONT TIRE SWUNG REARWARD AND OUTWARD BECAUSE THE FRONT PORTION OF THE LOWER CONTROL ARM SEPARATED FROM THE REST OF THE CONTROL ARM. THIS PULLED THE CAR OFF THE ROAD BUT LUCKILY SHE WAS TRAVELING AT A SLOW SPEED ON A SIDE ROAD ON HER WAY TO GET ON THE INTERSTATE AND WAS ABLE TO GET THE CAR STOPPED BEFORE CRASHING. HAD THIS HAPPENED AT ANY NORMAL ROAD SPEED SHE WOULD LIKELY HAVE DIED FROM A COMPLETE LOSS OF CONTROL OF THE CAR AT A HIGH RATE OF SPEED. THERE WAS A RECALL IN 2011 ON THESE CARS FOR THIS VERY CONDITION. MY CAR SHOWS "COMPLETE" IN THEIR SYSTEM FOR THIS RECALL BUT IT WAS EITHER NOT ACTUALLY COMPLETED OR THE REPLACEMENT PARTS ARE EQUALLY AS DANGEROUS AND NEED TO BE RECALLED AGAIN. I NOTIFIED SUBARU OF AMERICA AND TOOK THE CAR TO A SUBARU DEALERSHIP FOR THEM TO REVIEW BUT SUBARU OF AMERICA WAS NOT CONCERNED SAYING IT SHOWED COMPLETE SO THERE WAS NOTHING THEY COULD DO. SINCE THIS HAS HAPPENED TO ME I HAVE FOUND OTHERS ONLINE WHO HAD SUBARU DEALERS COMPLETE THE RECALL WITHOUT CHANGING SEVERELY CORRODED LOWER CONTROL ARMS JUST LIKE MINE. I AM AFRAID THAT OTHER PEOPLE OR THEIR CHILDREN ARE IN DANGER OF LOSING THEIR LIVES DUE TO SUBARU'S NEGLIGENCE. MANUFACTURER: SUBARU OF AMERICA, INC. MFR'S REPORT DATE: SEP 06, 2011 NHTSA CAMPAIGN ID NUMBER: 11V464000 NHTSA ACTION NUMBER: PE11011 COMPONENT: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM POTENTIAL NUMBER OF UNITS AFFECTED: 295,123 THIS IS SUBARU'S SAFETY RECALL NUMBER WVX-34.