NHTSA Complaint #11081107 — 2016 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11081107
Vehicle	2016 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	March 12, 2018
Date Filed	March 23, 2018
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

THE HEATING WILL ONLY WORK FOR THE FIRST 10 MINUTES OF THE DRIVE. THEN THE COMPUTER SYSTEM FREEZES AND THE HEAT SHUTS OFF. THE RADIO WILL TURN ON TO FULL VOLUME AND YOU CAN'T TURN OFF THE RADIO, OR TURN DOWN THE VOLUME. THE HEAT WILL NOT TURN BACK ON AND ALL THE COMPUTER FUNCTIONS STOP WORKING. THE DEALERSHIP SAID THEY DON'T KNOW WHAT IS WRONG AND THEY WANT TO CHARGE ME $5000 TO START TO FIX THE PROBLEM.

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