NHTSA Complaint #11081028 — 2012 AUDI A7

TL* THE CONTACT OWNS A 2012 AUDI A7. AFTER DRIVING, THE CONTACT PARKED THE VEHICLE AND NOTICED AN ABNORMAL ODOR UPON EXITING THE VEHICLE. WHILE WAITING IN LINE AT A STORE, A PASSERBY INFORMED THE CONTACT THAT THERE WAS SMOKE COMING FROM THE VEHICLE AS FLAMES ERUPTED FROM THE FRONT OF THE VEHICLE TO THE INTERIOR OF THE VEHICLE. SEVERAL POLICE OFFICERS NOTICED THE FIRE AND ONE OF THE OFFICERS NOTIFIED THE FIRE DEPARTMENT WHOM EXTINGUISHED THE FLAMES. A POLICE REPORT WAS NOT FILED. THE FIRE INSPECTOR INDICATED THAT THERE WAS A MECHANICAL ERROR. THE FAILURE OCCURRED A WEEK AFTER THE VEHICLE WAS SERVICED BY GERALD JONES AUDI (4022 WASHINGTON RD, MARTINEZ, GA 30907, (706) 760-2462). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION. THE VEHICLE WAS TOWED TO A FACILITY. THE CONTACT NOTIFIED THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.