NHTSA Complaint #11080755 β 2011 CHEVROLET CRUZE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11080755 |
| Vehicle | 2011 CHEVROLET CRUZE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 140,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WI |
Consumer Description
I BOUGHT THE 2011 CHEVROLET CRUZ IN 2014, I USED THE CAR PRIMARILY FOR WORK SO THROUGHOUT THE FIRST FEW YEARS I DIDN'T NOTICE ANYTHING STRANGE AS IT REMAINED PARKED MOST THE TIME. WHEN I DID START DRIVING IT AS A PRIMARY VEHICLE THE FIRST ISSUE I HAD WAS THE CLUTCH AND GEAR SYSTEM SEEMED TO BE TOUCHY WHEN THE CAR WAS IN PARK, RESORTING TO ME USING THE EMERGENCY BRAKE EVERY TIME I WOULD PARK IT. AT THE TIME IT DIDN'T SEEM TO BE A BIG ISSUE AS IT BECAME A HABIT. IN 2016 SHORTLY AFTER THIS MY OIL CONSUMPTION AND TURBO FAILED, AND THE VEHICLES EXHAUST STARTED BLOWING BLUE SMOKE AND THE CAR LOST ALL POWER. AS THIS WAS A NEW CAR I TOOK IT TO A MECHANIC AND HAD VEHICLES TURBO REPLACED. JUST OVER A YEAR LATER IN 2018 THE VEHICLE IS EXHIBITING THE EXACT SAME EFFECTS SUCH AS REMOVING AND REPLACING THE ECO,1.4L ENGINE, TURBOCHARGER, EVACUATE AND REPLACE AIR CONDITIONING SYSTEM, AND TRANSFER OF THE FUEL AND ELECTRICAL ASSEMBLIES AND ENGINE MOUNTS. I'M ALMOST CERTAIN THIS CAR IS DEFECTIVE AND NEEDS TO BE RECALLED.
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