NHTSA Complaint #11430603 — 2011 CHEVROLET CRUZE SERVICE BRAKES

Complaint Details

ODI Number	11430603
Vehicle	2011 CHEVROLET CRUZE
Component	SERVICE BRAKES
Date of Incident	August 26, 2021
Date Filed	August 26, 2021
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the brake pedal was firm and difficult to depress. The vehicle was taken to the dealer and diagnosed as brake pump failure. The vehicle was not repaired and remained at the dealer, awaiting the brake pump part for replacement. The manufacturer was made aware of the failure and informed the contact that the vehicle was over the 100,000 miles warranty and that the recall for the brake pump had expired in 2018. The failure mileage was approximately 110,000.

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