NHTSA Complaint #11080698 — 2002 TOYOTA CAMRY

TWO SEPARATE EPISODES OF RAPID UNCONTROLLED ACCELERATION ON 27JAN2018 AND 09FEB2018 RESULTING IN VEHICLE MOVING FORWARD AND ENGINE RUNNING RAPIDLY. FIRST EPISODE OCCURRED WHILE MOVING INTO MY GARAGE CAUSING CAR TO KNOCK DOWN THREE CASES OF WATER AND HITTING STORAGE AREA; SECOND EPISODE OCCURRED WHILE PULLING OUT OF ATM AREA THE VEHICLE ACCELERATED, HAD TO SWEAR LEFT NOT TO HIT ANOTHER CAR, HITTING BANK STOP SIGN. HAD TO PLACE CAR IN NEUTRAL, BRAKES DID NOT SLOW VEHICLE. SECOND EPISODE WITNESSED BY PASSAGE IN FRONT SEAT. AFTER FIRST EPISODE DROVE CARE CAREFULLY LOCALLY AND IT DID NOT REOCCUR, UNTIL APPROXIMATELY TWO WEEKS LATER WHEN SECOND EPISODE OCCURRED AT ATM SITE. WHEN GETTING CAR HOME PLACED CAR IN NEUTRAL BEFORE STOPPING, MADE APPOINTMENT FOR DEALERSHIP SERVICE DEPARTMENT TO CHECK CARE ON 12FEB2018. ABLE TO DRIVE TO DEALERSHIP, SLOWLY AND USING NEUTRAL GEAR PRIOR TO BREAKING. DEALERSHIP, AFTER EXAMINING FOR APPROXIMATELY AN HOUR SAID CAR WAS FINE. NOT HAPPY WITH THIS RESULT SINCE THERE IS SOMETHING WRONG TO CREATE SUCH A FRIGHTENING ACCELERATION. AT DEALERSHIP CALLED TOYOTA CUSTOMER SERVICE TO START REVIEW PROCESS OF THESE EVENTS. IN PROGRESS NOW. TOYOTA HAS SAID CAR WAS INSPECTED (NO ROAD TEST) AND CAR IS SAFE TO DRIVE. I DO NOT FEEL CAR IS SAFE TO DRIVE. I AM COMPLETING THIS COMPLAINT TO MAKE SURE THE ISSUE IS ADDRESSED. I AM THE ONLY OWNER OF THIS CAR SINCE IT WAS NEW AND KNOW THERE IS SOMETHING WRONG THAT EITHER IS UNDISCOVERED OR UNREVEALED. THANK YOU FOR REVIEWING THIS FORM.