NHTSA Complaint #11080624 — 2011 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11080624
Vehicle 2011 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 106,618 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING LOST POWER AND THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT ACTIVATED THE HAZARD LIGHTS, SHIFTED INTO PARK, AND RESTARTED THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,618. *TT THE CONSUMER STATED THE FAILURE OCCURRED ON DAILY BASIS, USUALLY WHILE SLOWING TO A STOP. *JS

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