NHTSA Complaint #11080610 — 2016 FORD EXPLORER

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE THE VEHICLE WAS IN THE DRIVE POSITION, THE VEHICLE STALLED, ROLLED BACKWARDS, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO SOO MOTORS (391 3 MILE RD, SAULT STE. MARIE, MI 49783, (906) 632-2278) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE VEHICLE PERFORMED AS INTENDED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS EQUIPPED WITH HILL BRAKING ASSIST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT